PRICING

Pay for signals, not for seats

Pay for signals, not for seats

Pay for signals, not for seats

Pay for signals, not for seats

The AI does the work, your whole team sees the results.
Every plan includes unlimited seats.

The AI does the work, your whole team sees the results.
Every plan includes unlimited seats.

The AI does the work, your whole team sees the results.
Every plan includes unlimited seats.

Starter

For CS teams building their first AI-driven view of customer health

$400/month
$0.08 / credit
credits / month
$400/month
$0.08 / credit
credits / month
$400/month
$0.08 / credit
credits / month

INCLUDES

All signal types - health, renewal,
expansion, stakeholder & external

eCSAT scoring + escalation detection

Champion + detractor signals

AI Chat · Canvas

3 integrations + email & calendar

Unlimited seats · Email support

Get started

MOST POPULAR

Growth

For scaled teams running richer signals across a larger book

$1,250/month
$0.05 / credit
credits / month
$1,250/month
$0.05 / credit
credits / month
$1,250/month
$0.05 / credit
credits / month

EVERYTHING IN STARTER, PLUS

Stakeholder LinkedIn updates

Actions

5 integrations + Slack & Clay

Native product usage tracking

Slack plugin · Claude MCP

Custom field mapping · Slack support

Talk to sales

Enterprise

For teams protecting and expanding revenue across complex orgs

Custom
From $0.03 / credit · volume pricing
credits / month
100k+
Custom
From $0.03 / credit · volume pricing
credits / month
100k+
Custom
From $0.03 / credit · volume pricing
credits / month
100k+

EVERYTHING IN GROWTH, PLUS

Unlimited integrations + CRM pushback

Private GCP / self-hosted

SSO + custom roles

Priority onboarding + roadmap reviews

Uptime SLA + dedicated support engineer

Talk to sales

Bring the whole team. 


No seat tax.

Add CSMs, AEs, support, product, and execs without ever touching the price.
Sonora scales with your book of business - not your headcount.

Add CSMs, AEs, support, product, and execs without ever touching the price.
Sonora scales with your book of business - not your headcount.

Add CSMs, AEs, support, product, and execs without ever touching the price.
Sonora scales with your book of business - not your headcount.

Seats included · One flat fee. The whole org gets the signals.

vs

LEGACY CS TOOLS

Seat + Seat + Seat + ··· Cost climbs every hire.

Find your plan in 30 seconds

Tell us how many accounts you manage and what you need. We'll show you the right plan and your monthly total.

Tell us how many accounts you manage and what you need. We'll show you the right plan and your monthly total.

Tell us how many accounts you manage and what you need. We'll show you the right plan and your monthly total.

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How many accounts do you manage?
10,000accounts
What do you need?
Select all that apply
How many accounts do you manage?
10,000accounts
What do you need?
Select all that apply

Usage-based agent pricing

Credits power the AI agents running across your book. Different enrichments consume different amounts — you're only charged for the intelligence you actually run.

Credits power the AI agents running across your book. Different enrichments consume different amounts — you're only charged for the intelligence you actually run.

Credits power the AI agents running across your book. Different enrichments consume different amounts — you're only charged for the intelligence you actually run.

Unused credits carry forward

= nothing wasted

Buy more capacity anytime,
no plan change needed

Full credit dashboard 

= see exactly what's running

Unlimited on every plan 

= no per-user fees, ever